Privacy Policy – Nine Lives Longevity™

Last updated: June 2, 2026

At Nine Lives Longevity™, operated by Nine Lives Nutrition LLC, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, sign up for emails, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal information: name, email address, billing address, shipping address, phone number, and other contact details you provide.

Order information: products purchased, order history, transaction details, payment method information, shipping details, and related purchase information.

Device and usage information: IP address, browser type, device type, time zone, pages viewed, links clicked, products viewed, cart activity, checkout activity, and other website usage data.

Marketing information: email opt-in status, email engagement, abandoned cart or checkout activity, and interactions with our marketing messages.

We do not store full payment card numbers. Payments are processed securely through Shopify and approved payment providers.

How We Use Your Information

We use your information to:

• Process and ship orders

• Confirm purchases and send order updates

• Provide customer support

• Respond to questions or requests

• Prevent fraud and protect our website and customers

• Improve our website, products, and customer experience

• Save carts, personalize shopping, and understand product interest

• Send promotional emails if you opt in

• Run analytics, advertising, and retargeting campaigns

• Comply with legal, tax, accounting, and regulatory obligations

Email and Marketing Communications

If you sign up for our email list, make a purchase, or otherwise opt in to receive marketing communications, we may send you promotional emails, product updates, educational content, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@nineliveslongevity.com.

We do not send promotional text messages unless you separately opt in to receive SMS marketing.

Sharing Your Information

We do not sell your personal information for money.

We may share necessary information with trusted service providers that help us operate our business, including:

• Shopify and Shopify Payments

• Payment processors such as PayPal or other approved payment providers

• Shipping and fulfillment partners

• Email and marketing platforms such as Klaviyo

• Analytics providers such as Google Analytics

• Advertising platforms such as Meta, TikTok, and Google

• Fraud prevention, security, tax, accounting, and business operations providers

These service providers may only use your information as needed to perform services on our behalf or as otherwise permitted by law.

Some privacy laws may consider certain advertising or analytics activities, such as retargeting or ad measurement, to be a “sale,” “sharing,” or targeted advertising. Where required, you may have the right to opt out of these activities.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Keep your cart saved

• Remember preferences

• Improve website performance

• Analyze traffic and product interest

• Understand how visitors use our website

• Measure marketing performance

• Personalize advertising and retargeting

You can disable cookies in your browser settings. Some features of the website may not work properly if cookies are disabled.

Where required by law, we may provide cookie consent tools or opt-out options through our website.

Data Protection

We take reasonable steps to protect your information, including:

• SSL website encryption

• Secure checkout through Shopify

• PCI-DSS compliant payment processing

• Restricted access to customer data

• Fraud prevention tools

• Administrative, technical, and organizational safeguards

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate personal information

• Request deletion of your personal information

• Opt out of marketing emails

• Opt out of certain targeted advertising, sale, or sharing activities where applicable

• Request more information about how your data is used

To make a privacy request, contact us at support@nineliveslongevity.com.

We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, fraud prevention, legal compliance, tax and accounting obligations, dispute resolution, and business recordkeeping.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party sites. Please review their privacy policies separately.

Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact us at:

Nine Lives Nutrition LLC
30 N Gould St, Ste N
Sheridan, WY 82801
Email: support@nineliveslongevity.com